ShopText provides the tools needed to integrate your new mobile channel with existing customer service routines. We know the difference between a campaign and a channel. We also understand the impact of volume as you scale and integrate your consumer initiatives via ShopText mobile. We can provide the integration required for your customer service reps to quickly access the information needed to validate that a mobile promotion, coupon, loyalty or commerce initiative was successfully executed. If adjustments or updates are required, they can be made on the spot.
We can also provide reporting integrations that enable you to stay in step with your new mobile channel without having to get used to new routines for reporting.
